Value Proposition
Using Artificial Intelligence, we improve student experience and institutional reputation by enabling personalized engagement at scale.
Problem
Student Problem
Students do not think that their feedback is heard or that it creates any changes.
Institution Problem
Institutions are unable to understand what their biggest problems are.
Our Study
We ran a study asking 1,000 high school and university students about their thoughts on the
value of surveys:
When asked how often they complete requested surveys
When asked about the way in which they
complete surveys
When asked if they enjoy taking surveys
When asked if they think that the information is useful for the institution
When asked if they feel that their responses are heard
When asked if they’ve seen changes based on their responses
Value Proposition
1.
monED is a valuable solution for educational institutions to generate useful student opinion insights, and thus be able to see the real value of their offerings.
2.
monEd is like any other contact on Google Chat and is trained to maintain frequent personalized communication with students to understand their needs and measure their satisfaction. The results are delivered to the institution through reports tailored to the institution’s desires.
3.
It is open to hear any complaints or emergency situations and effectively communicates it to the designated person. MonED is always available to chat with students, help solve their problems, and deliver an overall better experience.
How it works
Frequently engage via Google Chat, and always available.


Advantages
Frequent
It shortens the feedback loop allowing for timely decisions
Anonymous
It helps to focus on WHAT is the problem, no WHO.
Engaging
It focuses on actionable bottom-up feedback
Actionable
Employees look forward to chimp or champ formal surveys